What this often feels like
- Quotes, schedules, job costs and invoices tell slightly different stories.
- An owner or operations lead spends the day resolving routine exceptions.
- More revenue requires another person just to keep the handovers moving.
Get to know what Company Native truly means for you.
For five established service businesses, we are covering the entire fee for the Company Native Assessment and the senior consulting that comes with it. If the evidence supports a Build, implementation is optional and fixed-price.
- 01Conversation and onboardingConfirm the case and prepare the inputs.
- 02Assessment and prototypeFive business days from clock start.
- 03Fixed Build and cutoverBuild ready, then proven in parallel.
- 04Operate and measureOngoing improvement and a 90-day review.
Founding cohort · five companies
Five Company Native Assessments. No fee.
We are opening five places for established service businesses where coordination is limiting growth. We cover the full Assessment and consulting fee; in return, we ask for access to the people who run the work and candid feedback.
Apply for one of five placesA working diagnosis and prototype in five business days.
We follow a real job from enquiry to payment, identify where capacity and margin are being lost, and design the operating nucleus around the way your company actually works.
- Process and handover diagnosis
- Measured operating baseline
- Working prototype using your business information
- Clear recommendation and fixed-price Build scope, where warranted
You keep every output. There is no obligation to commission a Build. Implementation and ongoing operating costs are agreed separately only if you choose to proceed.
Growth should not create another layer of admin.
When every new job creates more chasing, re-keying and decisions returning to the same few people, demand is not the problem. The way work moves through the company has reached its limit.
What we build toward
- One trusted operating view across the work.
- Routine coordination handled by the system, with judgement kept in the right hands.
- More capacity without proportional growth in administrative headcount.
From first conversation to measured result.
Six stages take the engagement from the first question to a working operating nucleus. You see evidence before the larger investment, and every stage has a clear output and decision point.
First conversation
We look for the lived signs of a coordination ceiling: the owner pulled back into routine decisions, an operations lead bridging systems, or more work creating the need for another coordinator. If there is not enough value to justify the work, we say so.
15 minutes · no charge
Onboarding meeting and access
We meet the person accountable for adoption, agree what a worthwhile result would look like and organise system access, the data export and three staff interviews. The Assessment clock starts once those inputs are ready.
60–90 minutes · included in Assessment
Company Native Assessment
We trace how a real job moves from enquiry to payment, find where time and margin are being lost, agree the baseline and build a working prototype using your business information. You keep the Assessment and prototype whether or not a Build follows.
Five business days
Founding cohort · five placesNo Assessment or consulting fee
Usual Assessment fees range from $3,500 to $12,000 by company size. They are fully waived for the five selected companies. The Build remains optional and is priced separately.
Fixed Build
If the evidence supports a Build, we agree the outcome, scope and acceptance tests before construction starts. You approve one fixed price—not an open-ended bucket of consulting and development hours.
Build ready within 14 days
Tier I$16,000Tier II$28,000Tier III$45,000
For the first five qualifying founding-cohort Builds: Build ready within 14 days, or all Build payments received are refunded and no remaining balance is payable.
Parallel operation and cutover
Your team keeps working while the old and new approaches run together for two weeks. We reconcile the outputs, train each role and cut over only when the agreed workflows are ready, followed by a 30-day defect period.
About three weeks · included in Build
Operate, improve and measure
We monitor the system, manage compatibility and usage costs, and keep improving it as the business changes. At 90 days we measure time released, coordination removed, capacity gained and any margin improvement against the agreed baseline.
Ongoing · 90-day review
$900 Our Hill service plus $300–$600 infrastructure and model usage on your accounts, with no markup.
Build once
The Assessment fixes the scope and Build price before construction starts.
Run with a published cost
The full expected monthly cost is published and separated clearly.
Measure at 90 days
The return is modelled from your figures, then measured—not promised.
Consulting when you need clarity. Building when you need the result.
Our Hill can diagnose and architect the company, or carry the work through construction, migration and adoption. For the five-company founding cohort, the Assessment and consulting are fully funded. A Build is a separate decision.
Leave with evidence and an architecture.
You keep the written diagnosis, measured baseline and working prototype. If the right answer is to retain the current tools, sequence changes internally or not build at all, that is the recommendation.
Have us build and land the operating nucleus.
When the business case holds, we fix the scope and price, then remain responsible through construction, data migration, training, parallel operation and the 90-day measurement.
How the common engagement models differ.
Different providers solve different problems. The useful comparison is what remains unresolved after the engagement.
Expert time and recommendations
Useful when the question is still uncertain. The final cost remains open while the scope and hours continue to evolve.
A configured vendor product
Efficient when the business fits the product. Distinctive workflows can become workarounds, add-ons or requests for the vendor roadmap.
One workflow improved on the current stack
A sensible answer to a contained task. It may leave the competing records, handovers and operating rules underneath it unchanged.
Diagnosis, architecture and a working operating nucleus
We retain, connect or replace each tool based on evidence. If a Build proceeds, the price is fixed and we remain accountable through migration, adoption and measurement.
How the fixed Build price is set.
The Assessment identifies the smallest tier capable of delivering the agreed outcome. Complexity changes the work required, not the quality of what is delivered.
A contained operating scope with a clean foundation.
Clean or greenfield data · One to two integrations · Contained workflow scope
Several connected workflows with mixed business information.
Mixed or duplicated data · Three to five integrations · Moderate workflow breadth
A complex operation with significant reconciliation or change.
Contradictory data · Six or more integrations · Complex exceptions or external-action risk
If we assign the wrong tier after receiving complete information, we absorb the difference. Material client-requested additions are priced before the work is done.
All prices AUD, excluding GST. Build payment is 50% on commencement and 50% on delivery. Twelve-month terms are available subject to approval.
What the fixed Build includes.
Every Build contains the same foundations for the workflows and departments named in the agreed scope.
Foundation
A system of record shaped around the agreed workflows, with permissions, roles and a complete audit trail.
Migration
Preparation, deduplication and reconciliation of the agreed data, plus connections to the systems that still earn their place.
Everyday use
Plain-language access, reporting, exception flagging and the operational views and drafting agreed in the fixed scope.
Adoption and assurance
Parallel operation, role-based training, an internal owner and a 30-day defect period after cutover.
Know the full commercial picture before you commit.
The fixed Build price, full monthly operating cost, ownership position and exact refund conditions are written down before work begins.
$1,200–$1,500 in the typical case
$900 for Our Hill monitoring, support, compatibility maintenance and quarterly improvement. A further $300–$600 for infrastructure and model usage is paid directly through your accounts with no markup.
Three-month stabilisation period, then 30 days notice. Material usage changes are reviewed before costs change.Built in your business. Owned by your business.
You own your data, infrastructure accounts, configuration and client-specific implementation. Our Hill retains its pre-existing frameworks and reusable components, licensed perpetually where needed to operate and maintain your system.
Source access, portable exports and a documented handover procedure are included.Modelled during the Assessment. Measured at 90 days.
The starting point is agreed with you before the Build. We then measure the result against that baseline rather than promising a return before the evidence exists.
The result may be time released, lower coordination cost, additional capacity or improved margin.Build ready in 14 days—or all Build payments are refunded.
This assurance applies to the first five qualifying founding-cohort Builds. Build-ready acceptance tests and the clock-start conditions are agreed during the Assessment, before construction begins.
If the tests are not passed within 14 days, all Build fees paid are refunded and no remaining Build balance is payable.What you do not pay for.
- No per-seat fee from Our Hill
- No markup on infrastructure or model usage
- No automatic annual service-fee increase
- No long-term contract after stabilisation
- No unpaid Build balance if we miss the founding-cohort guarantee
When Our Hill is not the right answer.
- A generic chatbot over existing tools
- A single disconnected automation
- A like-for-like software replacement
- No internal owner accountable for adoption
- Physical capacity—not coordination—is the constraint
Common questions.
What is free for the founding cohort?
For the five selected companies, the complete five-day Company Native Assessment and all senior consulting within it cost nothing. This includes the operating diagnosis, baseline, working prototype and Build recommendation. Any implementation Build and ongoing operating costs are optional and priced separately.
Are prices inclusive of GST?
No. All Our Hill prices shown are in Australian dollars and exclude GST.
How is the Build tier chosen?
The Assessment considers data condition, integrations, workflow breadth, exception complexity, organisational change and external-action risk. It identifies the smallest tier capable of delivering the agreed outcome.
When does the 14-day clock start?
When we have system access, the agreed data export and three confirmed staff interviews. The date and Build-ready acceptance tests are written into the scope.
What happens if the scope changes?
We price material client-requested additions before doing the work. Change orders start at $2,500 and only pause the delivery clock after written notice and approval.
Who receives the full Build refund guarantee?
The first five qualifying founding-cohort Builds. The Assessment sets objective Build-ready tests and clock-start conditions before construction begins. We will use the cohort's delivery evidence to decide the permanent assurance that follows.
Can we leave the service plan?
Yes. The initial stabilisation period is three months, followed by 30 days notice. Your data, accounts and client-specific implementation remain accessible and portable.
How are data access and security handled?
Access, hosting, permissions, audit logging, exports and the handover procedure are documented in the fixed scope. Infrastructure accounts are held in your name, and access is limited to what the agreed work requires.
Can autonomy be added later?
Yes. We normally recommend establishing a reliable operating baseline first. Any later autonomy is separately scoped around clear control levels: drafts for approval, reversible internal actions, or external actions with approval gates and hold windows.
Could the R&D Tax Incentive apply?
Some eligible Australian companies may be able to claim qualifying experimental development. Eligibility and the amount depend on the company and the work undertaken. Ask your accountant before budgeting on any offset.
One of five funded Assessments could be yours.
Tell us where growth is being absorbed by coordination. If the opportunity is substantial, the full five-day Assessment and senior consulting cost you nothing.
Apply for a funded Assessment